How to Play MKV’s on BlackBerry Z10/Z30/Q10

Q1: Z30 shows an error “This file contains an unsupported media format.” every time I’m trying to play .mkv file.

Q2: How can I play. Mkv files on my z10 does anyone know?? Thanks

According to Blackberry’s official site, we can easily find MKV is in the supported list of Z10, Z30 and Q10. However, sometimes you still met problems when you tried to play MKV videos on BlackBerry Z10/Z30/Q10. Some MKV files playback without sound, and some MKV files even can’t be recognized. Get frustrated? Well, that’s because MKV is a container format which can hold various video and audio codecs, which may not be incompatible with your BlackBerry phones. To get those MKV files to play nicely on your Z10, Z30 or Q10, the easy option is to convert MKV to H.264 encoded MP4 videos, which is highly compatible with all the BlackBerry smartphones.

To encode/re-encode MKV to BlackBerry Z10/Z30/Q10, you can use Brorsoft Video Converter, which is available for Windows and Mac computers. With it, you can convert MKV to MP4 videos which seamlessly fit your BlackBerry phone with fast speed. The audio/video synchronization is very good. It also allows you to adjust the video, audio parameter to get a decent output video that you want. Below are the simple steps on converting MKV to MP4 for BlackBerry Z10/Z30/Q10.

How to play MKV films on BlackBerry Z10/Z30/Q10

  • Step 1. Simply drag and drop your MKV videos to the converter window.

  • Step 2. Click “Format” bar and choose “BlackBerry Playbook HD 720p(*.mp4)” from “BlackBerry” category. The output videos fit nicely BlackBerry Z10/Z30/Q10.

  • Tip: If you’re not satisfied with the quality of result videos, you can click on settings you could easily set bitrate, frame rate, codec, channels, sample rate, etc to adjust parameters that affect video quality and file size for the video you prefer. keep in mind that bitrate higher results in big file size, and lower visible quality loss, and vice versa.


  • Step 3. When everything is OK, press the Convert button to start converting MKV files to BlackBerry Z10/Z30/Q10.

After doing this, the program will complete the necessary tasks and you can watch the conversion progress to know when the process ends.

So there you have it. Pretty Simple! Now just enjoy your MKV movies with BlackBerry Z10/Z30/Q10 anywhere and anytime you like.

Additional Tips:

If you want to get both DVD or Blu-ray movies and MKV, VOB, AVI, TiVo, etc. videos to your BlackBerry gadgets for enjoyment, the all-in-one solution entitled Video Converter Ultimate will be a nice choice for you.

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