Can’t Play MOV in Windows Media Player from Dropbox- Solution


Q: I transferred some .mov files from my iPhone to my laptop using Dropbox. In Dropbox, there is a green check meaning the file is completely transferred. When I open Dropbox on my iPhone, I can access the .mov files. However, when I open Dropbox on my Windows 7 laptop, some .mov files work but some .mov files only have audio but no video. What is the issue?

You may have tried every way to play MOV in Windows Media Player from Dropbox, but failed. This article provides some possible solutions that definitely worth your time to give it a try.

The basic reason why some MOV files can’t play in WMP is probably due to incompatible codecs of your source video. MOV is a container format; like HEVC (H.265) codec is not supported by Windows 7/8. To play MOV in Windows Media Player smoothly, first update your PC system to the latest version Windows 10, which can support MOV (including H.265 encoded) natively.

Another way is to apply a video converter tool to convert MOV files(no matter from iPhone, iPad, camera, camcorder, YouTube) to Windows Media Player most compatible format WMV. Brorsoft Video Converter is a helpful tool for you to convert all kinds of MOV to WMV for Windows Media Player effortlessly with zero quality loss. You should then be able to open, play the new file in WMP without any hassle. You could get wonderful output files and never worry about out of audio/video sync. More than that, it also provides an access to touch up MOV videos, which including trimming, cropping, appending artistic effects and more.

How to convert MOV to Windows Media Player

STEP 1. Add MOV video

Start up the MOV to Windows Media Player converter, and then click “Add” to import all .MOV files. It supports batch conversion.

STEP 2. Choose WMV as output format

Click the Format menu, select Windows Media Player friendly format as your output video format. There, you can take WMV as your output video format. If you prefer high definition videos, move your mouse pointer to “HD Video” and then choose HD WMV.

Tips: The smart MOV file converter additionally offers some useful edit functions to enhance your video. Click the Edit button to get it.

STEP 3. Start converting MOV to Windows Media Player

Click Convert button to start MOV to WMV conversion for playing with Windows Media Player. The conversion process will take a while, and you’ll see an encoding progress bar.

Once finished, click the Open button in the main interface and you can locate the encoded MOV files effortlessly. And then you are able to use these files in Windows Media Player as you want.

Related Guides:
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Guide on Converting MOV to MP4 With VLC
Play VOb Files in Windows Media Player on Windows 10

2 Response(s)

  1. Koteles says :

    December 4, 2017

    It is not my first time to meet issues when playing mov in WMP. Now I’ve used brorsoft video converter to encode it to wmv. No more issue. Thanks.

  2. Atomic Rocket says :

    December 21, 2017

    After converting to WMV, no more issues in my WMP. Thanks.


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