“My iPhone 8 can’t play WebEx recorded videos. Any help?”
Digging around the net, I found that more than one WebEx users are troubled by the issue. This guide provides a walkthrough to help you open and play play pre-recorded WebEx recordings on iPhone X/8/8 Plus/7/7 Plus/6/6s without hassle.
As far as we know, the WebEx recordings are all saved as WRF, which is the proprietary format of WebEx itself. WRF cannot be played on any other third-party players no matter it is RokuPlayer or VLC.
To fix the issue, a good suggestion is to download WebEx recording editor and use it to convert WebEx to WMV and then use another video converter like Brorsoft Video Converter to convert the WMV file to MP4 or MOV which fits iPhone.
Part I. How to Convert WebEx .wrf to A .wmv File
1. Install and launch WebEx Recording Editor. Click File to Add > Open to locate your WebEx recording files.
2. Click Convert wft to wmv and then select Upload to recording.
3. Then Click File again and choose Export to.
4. Name the new file and then click OK to start exporting to WMV.
Part II. Convert WebEx Exported WMV to iPhone
Brorsoft Video Converter well supports almost all popular video formats, including WMV, AVI, FLV, MKV, MTS, DivX, MPEG, 3GP, VOB, etc. You can fast encode your WebEx editor exported WMV to iPhone X/8/8 Plus/7/iPhone 7 Plus friendly formats with best video quality. That way, you can easily load and play them on the phone’s native media player any time you want. The equivalent Mac version is Video Converter for Mac.
Step 1. Click “Add” button on the main interface to load your WMV files to the program. (Drag&Drop function is included.)
Step 2. Click “Format” and choose MP4 from “Common Video” as output format, which can be recognized by iPhone easily. You can also choose “iPhone 6 H.264 Full HD 1080P(*.mp4)” from “iPhone” profile list as output format.
Step 3. Tap the Conversion button on the main interface to start transcoding WMV to iPhone friendly format.
After the conversion, you can easily find the encoded MP4 video clips. Just play them with your iPhone or other media devices. Enjoy.
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