How to Solve PS4 Won’t Play MKV Files

Besides playing videos games with PS4, you can also use it to enjoy movies that are saved on USB storage devices or media servers. If you have lots of MKV files and PS4 device, chances are you want to play MKV files on PS4. When you try to do this, your PS4 may refuse to play some of these MKV files with an unhelpful audio codec error message displaying right on your screen, or the subtitles don’t appear or can’t open the files at all. Luckily, this problem is easy to solve – all you have to do is convert the MKV videos to PS4 fully compatible files using a third-party tool. Once yo have, you can use them like any other file PS4 supports.

Actually, it’s not as difficult as you imagine. What’s need is just a common video converter like Brorsoft Video Converter. With it, you don’t need to know what is the audio codec in the MKV format that’ll be best for your PS4. You just need to choose the among the optimized presets for PS4 and this program will do the rest for you. A while later, the video conversion will be finished and you’ll be able to watch the awesome .mkv media content on PS4 without having to compromise on the quality.

The program can also convert a wide variety of other video formats you might come across. If you’re a Mac user, simply turn to its Mac version. The process is strainghtforward. Here is the how to do it.

How to convert MKV to PS4 supported file format

Step 1: Load MKV files

Download the MKV video converter on your computer, install and run the program, add .mkv videos. You can choose to import videos or the entire folder by clicking the top left two icons.

Step 2: Select the output format

Click on the dropdown menu of “Format” and then move your pointer to “PSP/PS3”. From the sub-list, you can choose “PS3 Video(720P) MPEG-4(*.mp4)”, “PS3 Video(1080P) MPEG-4(*.mp4)” as the target format for your PS4.

Tip: If the default video/parameters can’t meet your needs, just click Settings icon to adjust the video codec, bitrate, frame rate, audio sample rate, etc to get a decent video as you want. In principle, the larger input values, the better output quality, but the corresponding larger file size.

Step 3: Start MKV to PS4 conversion

After all necessary settings, you can hit the “Convert” to start converting MKV to MP4 with best video settings for PS4.

Once the conversion finished, click “Open” in main interface to quick locate the converted video. Then, you can stream the converted movies to PS4 via DLNA or USB freely.

How to Play converted MKV files on PS4?

Currently there are many topics about how to play videos on PS4. As most guys complained, the PS4 does not support external HDD, and you cannot view movies on PS4 through USB as well. Luckily, there is a workaround for you to get videos from PC to PS4. You can just stream your video files to PS4 from PC via Plex:

1. Download Plex Media Server from and set up your media before signing into Plex through the Settings.
2. Then, you navigate to on your PS4 through the browser and sign-in.
3. Head to your media server and voila. You have access to all your DLNA media.

1 Response(s)

  1. VincibleAndy says :

    August 22, 2017

    I’ve post my issue on PS4 forum, but no avabliable solution for me. Googled your article, tried Brorsoft video converter. After a short conversion, I can play my PS4 files on PS4 without hassle. Thanks.


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